Our Story
Built by tradespeople, for tradespeople.
Plumb Ace was born from a simple frustration: most software for small plumbing companies were overpriced and with long term contracts. Plus, they were built for corporate offices, not small operations.
Why we exist
Most business software is designed for people who work at desks. Plumbers work in basements, crawl spaces, and driveways — so we built an app that actually fits how you work.
Our mission is simple: give every solo plumber and small shop the same powerful tools the big companies use, at a price that makes sense for a 1-to-5 person team.
"We believe the best plumbing software is the one you actually use — between jobs, not after hours."
— The Plumb Ace Team
What we stand for
These principles guide every feature we build and every decision we make.
Built for the trades
We design for people who work with their hands. Every workflow is tested with real plumbers before it ships.
Fair pricing, always
No hidden fees. No annual contracts. Start free and upgrade only when you need more. We win when you grow, not when you're locked in.
Small shop first
We build for 1-to-5 truck operations, not 50-truck fleets. You get features you'll actually use, without the complexity you don't need.
Your data is yours
We never sell your customer data. You can export everything at any time. Your business information stays private — period.
Bank-grade security
Encrypted at rest and in transit. PCI-compliant payment processing. SOC 2 Type II audited infrastructure. We take security seriously.
Available everywhere
Web, iOS, and Android. Send estimates from the truck, check your schedule at the supply house, and get paid before you leave the job site.
Security & Compliance
We protect your business data with the same standards used by the world's largest companies.
SOC 2 Type II
Our infrastructure provider maintains SOC 2 Type II certification for security, availability, and confidentiality.
PCI DSS Compliant
All payment processing is handled through Stripe, a PCI Level 1 Service Provider. We never store card numbers.
256-bit Encryption
All data is encrypted in transit (TLS 1.3) and at rest using industry-standard AES-256 encryption.
GDPR Ready
We provide data export and deletion capabilities. Your customers' data belongs to you, and we process it only on your behalf.
Regular Backups
Automated daily backups with point-in-time recovery. Your data is safe even if the unexpected happens.
Uptime SLA
We maintain 99.9% uptime with redundant infrastructure and real-time monitoring across multiple regions.
Ready to see it in action?
Join thousands of plumbers who use Plumb Ace to run their business from anywhere.