Customer Portal
Customer Portal Software for Plumbers
Every customer gets their own branded page to approve estimates, pay invoices, and review past work — no passwords, no downloads, no friction.
Free plan. No contracts. Built only for plumbers.
- One-tap estimate approval
- Pay invoices online
- No logins or passwords
- Works on every phone
Homeowners expect to do everything on their phone
Your customers order food, book flights, and pay bills from their phone. Then you send them a PDF estimate and ask them to print, sign, scan, and email it back.
Most never finish the process. The quote gets lost. The job goes to the plumber who made it easier.
Plumb Ace gives every customer a clean, branded portal where they tap to approve, tap to pay, and tap to see every past job. No app to install. No account to create. Just the link in your text.
One page. Everything your customer needs.
The portal is automatically generated for every customer. You don't build it, manage it, or update it. Plumb Ace does.
Approve estimates
Customers review line items, tap Approve, and the job converts to scheduled automatically. No printing, signing, or scanning.
Pay invoices online
Card, ACH, and tap-to-pay right from the portal. The invoice updates to Paid in real time and syncs to your books.
View past invoices
Every estimate, invoice, and payment lives in one place. Customers can pull up receipts for warranties or tax records.
Job history & documents
Photos, signed contracts, and notes from every visit. The full story of their home's plumbing in one scrollable page.
Branded as your business
Your logo, your colors, your business name. Customers see a polished company — not a generic software tool.
No logins to forget
Each portal link is unique and secure. No passwords to reset, no accounts to manage, no customer support burden on you.
Zero setup. Works the first time you send an estimate.
The portal is already live — you just haven't sent a link yet.
- 1
Send an estimate by text or email
When you send an estimate from Plumb Ace, the customer gets a link to their personal portal page automatically.
- 2
They open it on their phone
No app to install. No account to create. The page opens in their browser, branded with your business name and logo.
- 3
Tap to approve or pay
One tap approves the estimate. One tap pays the invoice. Everything syncs back to your Plumb Ace dashboard in real time.
- 4
Come back anytime
The same link works forever. Customers can return to view past work, pull up receipts, or request service again.
From estimate to payment — without a single phone call
The portal closes the loop on the entire customer journey. They get the estimate, approve it, receive the invoice, and pay it — all on the same page, on their own time, without calling you.
You stop chasing signatures. You stop asking for checks. You stop playing phone tag about whether the quote was approved.
Everything is tracked: when they opened it, when they approved it, when they paid it. You have proof of every interaction without lifting a finger.
Instant approval
The moment a customer taps Approve, the job is scheduled and an invoice draft is created. No retyping.
Built-in payments
Card, ACH, and tap-to-pay are built into the portal. Customers pay in seconds, you get notified immediately.
24/7 availability
Customers can approve and pay at 11 PM while you're asleep. Wake up to scheduled jobs and cleared invoices.
Everything included — no third-party portal needed
Other field service apps charge extra for a customer portal or require you to bolt on a separate tool. Plumb Ace includes it in every plan because it's not an add-on — it's how modern plumbing businesses work.
What you get
- Branded customer portal with your logo and business name
- One-tap estimate approval — no printing or signing required
- Built-in online payments: card, ACH, and tap-to-pay
- Complete job history with estimates, invoices, and photos
- Signed contracts stored on the customer record
- Secure, unique links — no passwords to manage
- Mobile-first design that works on any phone
- Real-time sync with your Plumb Ace dashboard
- Works in every plan: Free, Pro, and Elite
- Elite plan: host on your own custom domain
Free. Cheap. No contracts. No BS.
Most field service platforms charge $49–$699 per month and then upsell you a separate customer portal for another $20–$50. Or they don't offer one at all.
Plumb Ace includes the customer portal in every plan — including the free one. Upgrade to Elite ($79/mo) and host it on your own domain with full white-label branding.
No setup fees. No annual lock-in. Cancel with one click.
Free forever plan
Customer portal included even on the free plan. Every customer gets a professional experience from day one.
No contracts ever
Month to month. Cancel anytime. We win by keeping you happy, not by trapping you in a 12-month agreement.
Cheaper than everyone
ServiceTitan starts at $245/tech. Jobber is $49–$699. Housecall Pro is $59–$299. Plumb Ace is free to $79 with portal included.
Your customers live on their phone — so does your portal
The portal is designed for thumbs, not mice. Buttons are big. Text is readable. Payments are one tap. Every screen loads fast and works on any phone, old or new.
Your customer doesn't need to know what Plumb Ace is. They just see your business name, your logo, and a clean page that makes them feel confident about hiring you.
Works on any phone
No apps to install. No accounts to create. Opens in Safari, Chrome, or any mobile browser instantly.
Looks professional
Clean design, clear totals, and your branding. Customers trust what they can read and understand.
Lightning fast
Pages load in under a second. Approval and payment happen in two taps. Friction kills conversions — we removed it.
Built only for plumbers — not generic contractors
Generic portals show "service tickets" and "work orders." Your customers don't know what those are. They want to see their water heater replacement, their drain cleaning, and their invoice — in plain English.
Plumb Ace is different. We only serve plumbers. Every word on the portal is written for homeowners who need plumbing work done, not IT managers tracking tickets. That clarity is what turns estimates into approved jobs.
Give your customers the experience they expect
The only customer portal software built exclusively for plumbers. Free to start. No contracts. No BS.
No credit card required. Cancel anytime with one click.