Dispatch
Dispatch Technicians Software for Plumbers
Assign jobs to the right plumber, see every truck on a live map, and keep the whole crew moving — all from one screen built for plumbing shops, not enterprise call centers.
No whiteboard. No "where are you?" texts. No ServiceTitan-sized invoice every month.
- Live GPS map of every tech
- One-tap job assignment
- Smart tech suggestions by skill & location
- Automatic on-my-way customer texts
The whiteboard breaks the second you grow past one truck
Two trucks on the road and suddenly you're texting techs to ask where they are, calling customers to apologize for being late, and sending the wrong plumber to a tankless job he's never touched.
Plumb Ace Dispatch puts every job, every tech, and every truck in one live view. You see who's closest, who's free, and who has the right skill — and you assign the job in a single tap.
The customer gets an automatic on-my-way text with the tech's name and ETA. You get your day back.
Built to run a plumbing crew — not a call center
Every dispatch feature is wired into the jobs, customers, and estimates you already manage in Plumb Ace. No double entry, no integration headaches.
Live map of every truck
See every tech's location in real time on one map. Spot who's closest to the next call without sending a single text.
Smart tech suggestions
Plumb Ace ranks your crew by skill, distance, and current workload — so you assign the right plumber the first time.
Drag-and-drop dispatch board
Reassign jobs by dragging them between techs. Reorder a tech's day. See the whole shop's schedule at a glance.
Auto on-my-way texts
When a tech taps Start, the customer gets a text with the plumber's name and ETA. Fewer angry calls. Better reviews.
Route-aware scheduling
See drive times between calls before you book them. Pack the day tight without overcommitting the truck.
Status alerts in real time
Get pinged when a tech runs late, finishes early, or closes a job. Stay ahead of customer questions before they happen.
New call to assigned tech — in under 30 seconds
From phone ringing to plumber rolling, without leaving the dispatch board.
- 1
Call comes in
A new job lands in Plumb Ace from a call, text, or web request. Customer details, address, and issue all attached automatically.
- 2
See who's closest and free
Plumb Ace ranks your techs by drive time, current workload, and skill match. Pick the best fit in one tap.
- 3
Assign and notify
Tech gets the job on their phone with address, scope, and customer notes. Customer gets a confirmation text with ETA.
- 4
Track to completion
Watch the tech roll, arrive, and close the job from the map. Invoice fires automatically when the work is done.
Everything you need to run a multi-truck plumbing shop
Dispatch isn't just assigning jobs — it's keeping the day on schedule, the customers informed, and the techs working on the right call. Plumb Ace handles all of it from one screen.
Built for plumbing shops running 2–20 trucks. Designed to scale with you — not weigh you down with features built for 200-truck operations.
What you get
- Live GPS map of every tech and truck
- Drag-and-drop dispatch board by day or week
- Smart tech suggestions ranked by skill and distance
- One-tap job assignment with push notification
- Automatic on-my-way customer texts with ETA
- Job status tracking from assigned → en route → on site → done
- Drive-time aware scheduling to prevent overbooking
- Tech mobile app with turn-by-turn navigation
- Real-time alerts for late, early, or stuck jobs
- Skill tags per tech (tankless, sewer, gas, commercial)
- Daily route view per technician
- Built into the same app as your jobs, invoices, and customers
See your whole crew on one live map
Every truck shows up as a pin on the map, updated in real time. You can spot the closest tech to a new call without picking up the phone — and stop the back-and-forth that eats half your morning.
Tap a tech to see their current job, next job, and ETA. Tap a job to see who's assigned and when they're expected on site. The full picture, always one glance away.
Real-time GPS
Tech positions update every few seconds on the dispatch map — no manual check-ins, no guessing where the truck went.
Live status badges
See at a glance who's en route, on site, or finished. Color-coded pins make the busy hours readable.
Multi-truck view
Filter by tech, skill, or zone. Manage 2 trucks or 20 from the same uncluttered board.
The tech's phone is the dispatch radio
When you assign a job, the tech gets a push notification with the customer name, address, and scope. One tap opens turn-by-turn directions. Another tap marks them on site.
Every status change syncs back to the dispatch board in real time. You don't need to call them. They don't need to call you. Everyone keeps working.
Tech app on iOS & Android
Plumbers see their schedule, job details, and customer notes from any phone. Works on the cheapest Android in the truck.
One-tap navigation
Launch Google Maps, Apple Maps, or Waze straight from the job. No copying addresses into a separate app.
Time tracking built in
Start and stop times log automatically when the tech updates job status — for payroll, billing, and profitability reports.
Customers stop calling to ask when you're coming
The #1 complaint in plumbing reviews isn't price — it's "they never showed up" or "I waited four hours with no update." Plumb Ace eliminates both with automatic status texts at every step.
Booked, on the way, arriving in 15 minutes, finished — every update fires from the same app, with your business name and the tech's first name. Customers feel taken care of. Your phone stops ringing with status questions.
Dispatch built for plumbing — at a price that makes sense
ServiceTitan starts at $400+ per user per month. Housecall Pro dispatch is $129+. FieldEdge runs $100+. They're built for enterprise field service — and priced like it.
Plumb Ace Dispatch is included on the Elite plan at $79/month flat, no per-user fees, no setup charges, no annual contracts. Add as many techs as you need.
$79/month — all your techs
Elite plan includes dispatch for your whole crew. No per-seat pricing, no surprise overages, no annual contracts.
No setup fees
No onboarding charges, no contract minimums, no implementation consultant. Sign up today, dispatch your first job tomorrow.
Built into the same app
Dispatch lives next to your jobs, invoices, customers, and payments — not a separate system you have to wire together.
Run your crew from one screen — and get your day back
Plumb Ace Dispatch is built to keep multi-truck plumbing shops moving. Start free, upgrade to Elite when you're ready to assign your first job.
No credit card required. Cancel anytime with one click.