Business Phone
Phone Number for Solo Plumbers & Small Plumbing Companies
Stop giving customers your personal cell number. Plumb Ace gives you a real local business phone number — calls, texts, and voicemails — that lives inside your app and logs every conversation to the right customer automatically.
Free plan. No contracts.
No BS.
- Free plan available
- No contracts — cancel anytime
- Built only for plumbers
- Cheaper than every major competitor
Your personal number isn't a business number
Every plumber has done it — given a customer their personal cell number because it's easier than managing a second line. Then the texts start at 10 PM.
The calls come on Sunday morning. Your family sees "Work" flashing across the dinner table.
And when that customer from three years ago calls about a new leak, you have no idea who it is because the number isn't saved anymore.
Worse, you have no record of what was discussed. Did you quote $400 or $600?
Did they approve the water heater or just the drain clean? Without a log, every follow-up is a guessing game — and every misremembered detail erodes trust.
One business number. Every call and text tracked.
Plumb Ace gives you a local number in your area code that lives inside the app — and automatically attaches every conversation to the right customer record.
Inbound calls
Customers call your business number. You answer in the app or forward to your cell. Caller ID shows the customer name if they're already in your system.
Two-way texting
Send and receive texts from your business number. Quote follow-ups, appointment confirmations, and 'running late' messages — all logged to the customer.
Keep personal private
Your real cell number stays hidden. Customers see your business line. You see their name and full history before you even say hello.
Call log & history
Every call duration, time, and outcome is recorded on the customer's card. Review what you discussed before calling back.
Missed-call alerts
Missed a call while under a sink? Get an instant notification with caller ID, voicemail transcript, and one-tap callback.
Caller matching
Incoming numbers auto-match to existing customers. Know it's Mrs. Henderson before you answer — and see her water heater warranty status while you talk.
How plumber business phone works in Plumb Ace
Pick a number, start calling, and watch every conversation organize itself.
- 1
Pick your local number
Choose a number in your area code during setup. It takes 30 seconds and it's yours for as long as you use Plumb Ace.
- 2
Answer calls in the app
The Plumb Ace app rings when customers call. You see their name, property address, and job history before you pick up.
- 3
Text from your business line
Send estimates, confirmations, and follow-ups by SMS. Customers reply to the same number. Everything stays attached to their record.
- 4
Review the full conversation history
Every call and text lives on the customer's card. Pull it up before callbacks, quote follow-ups, or warranty disputes. Never guess what was said.
Texting is how customers want to talk — so let them
Most homeowners under 55 would rather text than call. They want a quote by SMS, an appointment reminder by text, and a "running 10 minutes late" message instead of a voicemail they'll never check.
Plumb Ace lets you meet them where they are — on their phone, in their messaging app.
Every text comes from your business number, not your personal cell. Customers can reply, ask questions, and approve quotes right in the thread.
And because every message is logged to their customer record, you have a permanent, searchable history of every conversation — no more scrolling through iMessage trying to find what you promised three weeks ago.
What you get
- Local business phone number in your area code
- Inbound and outbound calls inside the Plumb Ace app
- Two-way SMS texting from your business line
- Auto-log every call and text to the right customer record
- Caller ID with customer name and job history
- Missed-call alerts with voicemail transcripts
- One-tap callback from any notification
- Keep your personal cell number completely private
- Full conversation history searchable by customer
- No separate phone bill — included in your Plumb Ace plan
Free. Cheap. No contracts. No BS.
Business phone systems from the big guys start at $30–$50 per month per line — before you add texting, call recording, or customer tracking. Then they lock you into annual contracts with early termination fees.
Plumb Ace includes your business phone number, calls, and texts in the same plan you already use for estimates and invoices. Pro is $19/month.
Elite is $79/month. Free plan available.
No separate phone bill. No extra hardware.
No contracts. Cancel anytime.
No extra phone bill
Your business number, calls, and texts are included in your Plumb Ace plan. One bill. One app. No surprises.
No contracts ever
Month to month. Cancel anytime with one click. We don't trap you in fine print — we earn your business every month.
No extra hardware
Everything runs on the phone you already own. No desk phones, no routers, no IT guy to configure anything.
Look like a company, even if you're the whole company
When a customer sees a local business number instead of a random cell on caller ID, they answer. When your text comes from a professional line with your business name, they trust it.
When your voicemail greeting says "You've reached [Your Business] — we'll get back to you within the hour," you sound established.
Perception matters. Homeowners pay more and tip better when they believe they're hiring a real company — not a guy with a truck and a personal cell.
Plumb Ace gives you that credibility for the price of a few coffee runs.
See who's calling — and who's worth calling back
Call volume
Track how many calls you get per week. Spot busy seasons, slow periods, and whether your marketing is actually generating inquiries.
Response time
See your average time to answer or call back. The plumbers who pick up in under 5 minutes book the most jobs — by far.
Missed-call recovery
Track how many missed calls you convert to booked jobs. If the number is low, your follow-up speed needs work.
Built only for plumbers — not generic business phone systems
Generic VoIP systems are built for call centers and office workers. They have auto-attendants, call queues, and hold music — none of which you need as a solo plumber running one van.
What you need is simple: a local number, clear call quality, automatic customer logging, and texting that works.
Plumb Ace gives you exactly that. No IVR menus.
No department transfers. No "press 1 for service." Just a clean phone number that rings on your phone, logs to your customers, and keeps your personal life separate from your business.
One number. One app. Zero personal calls at 10 PM.
Get a dedicated business phone number built into the only plumbing software made for solo and small shops. Free to start.
No contracts. No BS.
No credit card required. Pick your number in under 5 minutes.